Shipping policy

At Timeless Beauty, we are committed to delivering your skincare products safely, quickly, and reliably across South Africa.

Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Once your order has been processed and dispatched, you will receive a confirmation with your tracking details.

Delivery Time

Estimated delivery time is:

• 3–5 business days nationwide within South Africa.

Please note that delivery times may vary depending on your location, courier delays, or public holidays.

Delivery Coverage

We deliver to all areas within South Africa.

Order Tracking

Once your order has been shipped, you will receive tracking information so you can monitor your delivery in real time.

Incorrect Address

Please ensure all delivery details are correct at checkout. Timeless Beauty is not responsible for delays or failed deliveries due to incorrect or incomplete address information.

Delays

While we aim to deliver within the stated timeframe, occasional delays may occur due to high order volumes or courier issues. We appreciate your patience in such cases.